RoadMate users have the ability to leave feedback about trips they have had together.
Good ratings and reviews show a trusted user by the RoadMate community
After each trip shared through RoadMate, users are invited to leave a rating and a review about their experience. A driver can then rate each passenger and passengers can rate the driver and also the other passengers.
The rating is usually based on a general feeling about the trip but also some key points such as:
The number of stars you give to a user have the following meaning:
Alongside your rating, RoadMate asks you to leave some brief feedback with few words to describe your experience. Here are some examples of feedback commonly found:
For more safety, passengers are invited to anonymously rate the driving skills and safety according to the experience they had
If you have already shared a trip on RoadMate, make sure you leave a comment and tell the community about your feedback. You are more likely to receive a rating in return if you leave one.
By receiving reviews you increase your reputation within RoadMate which will help you fill your empty seats or find a lift quickly.